WhatsApp-First Customer Retention Engine

Turn Walk-in Buyers into Repeat Customers — Without an App.

The friction-free loyalty platform powered by AES-256 encrypted QR codes and automated WhatsApp alerts. Boost repeat footfall, eliminate counter delays, and protect your margins with zero commission on sales.

No app download required Zero revenue cuts Set up in 5 minutes
The Phygital Retention Loop
Live Production Flow
Customer Experience
Frictionless Scan-to-Reward
01
Camera Scan

Point camera at encrypted counter QR

02
Instant Web Card

Loads instantly in browser • Zero apps

03
WhatsApp Alert

Instant points update

WhatsApp: "🎉 You earned 50 pts! New Balance: 350 pts"
98% Open Rate
Syncs Instantly to Merchant Ledger
Merchant Control
Live Operations & Security Command
Zero Fraud Limit
Live Scan Metrics +28%
1,420
Active scans today
Batch Stickers PDF/Roll
AES-256 Encrypted
Counter stickers & packaging export
Anti-Fraud Shield Enforced
Zero Fraud Limits
Single-use & counter velocity locks
The Phygital Experience

How It Works: The Zero-Friction 3-Step Loop

Eliminate app drop-offs and counter bottlenecks. Reward customers where they already are — from their native camera right into WhatsApp.

Step 01

Batch-Print Secure QR Codes

AES-256 dynamic or serialised QR stickers placed on retail counters, invoices, or product packaging.

AES-256 Encrypted Packaging & Invoices
Step 02

3-Second App-less Scan

Shoppers scan using their phone camera. Opens an instant mobile-optimized web pass; no bulky app downloads, no form fills.

0.8s Native Scan Zero App Install
Step 03

Direct WhatsApp Retention

Instant points credit, tier upgrades, and automated festive re-engagement campaigns sent directly via WhatsApp.

98% Open Rate Automated Drops
Industry-Tailored Architectures

Engineered for Phygital & Modern Retail

Whether you manage a flagship showroom counter, high-volume dining tables, or nationwide packaging distributions — LoyaltyFlow adapts to your exact checkout reality.

Walk-in Stores

Retail & Apparel Showrooms

Instant counter checkouts, festive reward drops, zero cashier fraud via counter PIN verification.

  • Instant Counter Checkouts: No line holdups while cashiers transcribe phone numbers.
  • Festive Reward Drops: Trigger automated Diwali/seasonal bonus points over WhatsApp.
  • Zero Cashier Fraud: Counter PIN verification ensures points only issue with genuine purchases.
Retail Retention ROI +34% Repeat Footfall
F&B & Hospitality

Multi-Outlet Cafes & Restaurants

Tabletop QR points, repeat visit streak rewards, automated "We miss you" WhatsApp coupons after 14 days of inactivity.

  • Tabletop QR Points: Guests scan right from the bill folder or table acrylic tent cards.
  • Repeat Visit Streaks: Unlock free coffee or dessert after 3 visits in a 30-day cycle.
  • Smart Win-Back Flows: Auto-send personalized WhatsApp coupons after 14 days of inactivity.
Visit Frequency 2.4x Table Turn Rate
D2C & Supply Chain

Manufacturers & Packaged Goods

Tamper-proof batch stickers inside packaging, distributor/contractor loyalty point redemption, counterfeit protection.

  • Tamper-Proof Batch Stickers: Serialized scratch/peel codes placed securely inside cartons.
  • Distributor & Contractor Loyalty: Direct UPI or voucher redemption for trade channel partners.
  • Counterfeit Protection: Single-scan cryptographic validation flags cloned packaging instantly.
Channel Security 100% Cloned QR Defense

Everything you need to grow

Powerful features designed to help you build lasting relationships with your customers.

AES-256 Encrypted QR

State-of-the-art encryption ensures your loyalty codes cannot be forged or manipulated.

Real-time Analytics

Monitor scan heatmaps, redemption rates, and point issuance from a single premium dashboard.

Batch Print Ready

Generate thousands of codes in seconds and export them with sticker-ready print layouts.

Flat-Rate Enterprise Architecture

Simple, Transparent Pricing

Predictable flat rates with zero GMV transaction cuts. Scale customer loyalty without margin penalties.

Monthly Annual Billing Save 20% + 2 Months Free
Boutique

Starter

Single Store / Boutique

₹1,666 /mo

Billed ₹19,990/year (2 Mo Free)

Target: Emerging single-counter outlets.
  • Up to 1,500 Active Customers
  • 3 Active Loyalty Schemes
  • Instant WhatsApp Balance Alerts
  • Batch Sticker Print Templates
  • Standard Email Support
Start Free Trial
Most Popular
Scaling

Growth

Scaling Retail & D2C

₹4,166 /mo

Billed ₹49,990/year (Save 20%)

Target: Busy retail stores & growing D2C brands.
  • Up to 15,000 Active Customers
  • Unlimited Loyalty Schemes
  • Custom Branded Web Pass (Logo & Colors)
  • Tiered VIP Logic & Dynamic Flow Automations
  • Counter Cashier Scan PINs
  • Priority WhatsApp Support
Start Growth Trial
Multi-Store

Business Pro

Multi-Outlet Chains

₹8,333 /mo

Billed ₹99,990/year (2 Mo Free)

Target: 3 to 10 outlets needing centralized controls.
  • Up to 50,000 Active Customers
  • Multi-Outlet Role & Outlet Attribution
  • Fraud Prevention & Scan Velocity Limits
  • Batch QR Generation Engine (Unlimited)
  • Dedicated Account Manager
Get Started Pro
Custom

Enterprise

Chains & Manufacturers

Contact Sales

Custom annual SLA deployment

Target: Large chains, FMCG & contractor schemes.
  • Unlimited Active Customers
  • Custom POS / ERP Database Sync
  • Custom WhatsApp Cloud API routing
  • Contractor / Trade Partner Loyalty
  • Custom SLA & On-premise Support
Talk to Enterprise Team
Zero Commission Guarantee

Why flat-rate pricing?

Legacy loyalty apps take 1%–3% of your gross sales. LoyaltyFlow never taxes your growth. You keep 100% of your margins.

Side-by-Side Comparison

Traditional Loyalty vs. LoyaltyFlow

Compare the friction, delivery costs, and customer retention metrics between legacy SMS/App models and LoyaltyFlow's phygital QR + WhatsApp architecture.

Feature / Operational Dimension
Traditional Loyalty (SMS / App)
LoyaltyFlow (QR + WhatsApp)
App Download Requirement
Customer onboarding barrier
Mandatory (High drop-off)

Shoppers abandon queues rather than install 80MB store apps.

Zero App (Instant browser pass)

Loads in 0.8s on native Safari/Chrome with no installation.

Customer Open Rates
Notification engagement rate
15-20% (SMS / Email spam)

Buried in promotional SMS spam or ignored email inboxes.

98% (Direct WhatsApp)

Delivered directly via verified WhatsApp Cloud API infrastructure.

Pricing Model
Store margin protection
Percentage of GMV + High per-SMS fees

Charges 1%–3% commission that penalizes store growth.

Flat predictable SaaS fee

Zero revenue cuts. Flat subscription keeps 100% of your retail margins.

Security & Code Tampering
Reward fraud prevention
Easily forged static codes

Screenshots & static barcodes allow cashier collusion and duplicate scans.

Tamper-proof AES-256 encrypted QRs

Single-use dynamic cryptographic keys with counter Cashier PIN verification.

Counter Friction
Cashier speed & queue flow
Long phone number forms

Cashiers manually typing digits delays line checkouts by 45+ seconds.

3-second camera scan

Shoppers point camera at counter sticker or invoice QR; zero cashier holdup.

Ready to upgrade your store's customer retention experience?
Switch to LoyaltyFlow Today
The LoyaltyFlow Advantage

Why Leading Indian Brands Trust LoyaltyFlow

Everything you need to turn one-time shoppers into lifelong fans.

Built for the WhatsApp Generation

In India, email is for work, but WhatsApp is for relationships. LoyaltyFlow doesn't bury your rewards in an inbox; it delivers them directly to the app your customers use every minute.

  • Instant Gratification: Send points and alerts instantly.
  • High Engagement: 98% open rates vs 20% for email.

Frictionless "Scan-to-Join" with QRFlow

Stop asking customers to download bulky apps or fill out long forms at the billing counter.

  • Instant Enrollment: A quick scan registers and shows balance.
  • Zero Hardware Costs: Works on any smartphone.

Flat-Fee Pricing (No "Success Tax")

Most loyalty platforms charge a percentage of your sales. We think that’s unfair.

  • Keep Your Margins: Subscription stays the same regardless of volume.
  • Transparent Billing: No hidden setup or transaction fees.

Centralized Media Library

Professional branding makes your loyalty program look premium.

  • Deploy high-quality reward banners and product images.
  • Ensure WhatsApp messages look beautiful and on-brand.

Designed for the "Phygital" Business

Whether you run a high-end Saree House, a fragrance brand, or a cafe, LoyaltyFlow bridges the gap between your physical store and digital presence.

  • Festive Ready: Launch special schemes in under 2 minutes.
  • Data-Driven: Understand your top 20% customers easily.

Ready to grow your revenue?

Join 100+ businesses using LoyaltyFlow to automate their growth and build customer love.

Start Your 14-Day Free Trial

No Credit Card Required

Frequently Asked Questions

Everything you need to know about LoyaltyFlow.